Terms and Conditions for for Ready-to-Deliver Purchases at Ravaj Parda Collection
 
1. Order Confirmation: All orders placed for ready-to-deliver products at Ravaj Parda Collection are considered final upon confirmation.
 
2. Delivery Timeframe: We strive to dispatch ready-to-deliver purchases promptly, with delivery typically taking [X] business days from the date of order confirmation.
 
3. Quality Assurance: We ensure that all ready-to-deliver products undergo thorough quality checks before dispatch to ensure they meet our stringent standards.
 
4. Return or Exchange Policy: Customers may initiate a return or exchange for ready-to-deliver purchases within 7 days of the order being delivered. Please contact our customer service team to arrange for the return or exchange process.
 
5. Condition of Returned Items: Returned items must be in their original packaging and condition, with all tags intact. We reserve the right to refuse returns if the product does not meet these criteria.
 
6. Refund Process: Refunds for returned items will be processed within 4-5 business days after the returned items are received and inspected. Refunds will be issued via the original payment method used for the purchase.
 
7. Shipping Charges: Shipping charges for returns or exchanges of ready-to-deliver purchases are the responsibility of the customer, unless the return is due to a defect or error on our part.
 
Terms and Conditions for Custom Orders/Make-to-Order Purchases at Ravaj Parda Collection
 
1. Order Confirmation: All orders placed for custom/make-to-order products at Ravaj Parda Collection are considered final upon confirmation.
 
2. Customization Options: Customers have the option to customize various aspects of their order, including fabric selection, measurements, and design preferences.
 
3. No Refund or Exchange Policy: Due to the bespoke nature of custom/make-to-order products, we do not offer refunds or exchanges once the order has been confirmed.
 
4. Quality Assurance: We maintain strict quality control measures throughout the production process to ensure that custom/make-to-order products meet our highest standards.
 
5. Delivery Timeframe: The delivery timeframe for custom/make-to-order purchases varies depending on the complexity of the customization options chosen. Our team will provide an estimated delivery timeframe upon order confirmation.
 
6. Payment Terms: Full payment for custom/make-to-order purchases is required upon order confirmation. Payment plans or installments may be available for select orders, subject to approval.
 
7. Cancellation Policy: Orders for custom/make-to-order products cannot be cancelled once production has commenced. Any cancellation requests must be made within 12 hours of order confirmation.
 
8. Modification Requests: Requests for modifications to custom/make-to-order orders may be considered on a case-by-case basis, subject to feasibility and additional charges. Please contact our customer service team for assistance with modification requests.
 
By making a purchase on the Ravaj Parda Collection’s website, customers acknowledge and agree to these terms and conditions.
Please note that these terms and conditions ensure a seamless and transparent rental experience.
Ravaj Parda Collection reserves the right to make adjustments or amendments to these terms as needed, at any time. Customers will be notified of any changes via the Ravaj Parda Collection website.